SERVICOM Unit is saddled with the responsibility of ensuring quality, timely and cost-effective customer service in all Faculties, Directorates and Units. It serves as the engine room for service delivery in the University and driven by;
- the University Management’s commitment to service delivery
- customers expectations of service delivery
SERVICOM is one of the units under the Vice-Chancellor’s office. The Vice-Chancellor is the chairman of SERVICOM in the National Open University of Nigeria.